The Baton Rouge Better Business Bureau handles complaints that involve buyers and sellers, where there is an item that has been sold or has been advertised for sale. Complaints may be filed by either a consumer or another business.
The Better Business Bureau will not handle:
BBB of South Central Louisiana
Email: info@batonrouge.bbb.org
Phone: (225) 346-5222
Fax: (225) 346-1029
748 Main Street
Baton Rouge LA 70802
Most complaints against businesses located in Louisiana should be directed to the Louisiana Attorney General's Office. However, complaints about certains types of businesses, such as utility companies, for example, will be directed to other agencies. Refer to the following chart.
| If your complaint concerns: | Then contact: |
| Automobiles Telemarketing Landlords & tenants Credit issues Collection agencies Home improvements and construction Home appliances and furnishings Health clubs Travel Charitable solicitations Sweepstakes Work-at-home programs Multilevel marketing/business opportunities. |
Office of the Louisiana Attorney General P.O. Box 94005 |
| Motor Carriers Telecommunications Utilities such as Electric, Gas, Water and Sewage |
Louisiana Public Service Commission 602 North 5th Street Filing a Complaint With the Louisiana Public Service Commission |
| Insurance companies, agents and adjusters |
Louisiana Department of Insurance Post Office Box 94214 |
Complaints against medical professionals should be filed with the appropriate licensing or regulatory agency. Refer to the following chart to find the correct agency, with a link to their website and contact information.
| Type of professional | Regulatory board or agency |
| Physicians (MD and D0) Acupuncturists Acupuncturist Assistants Athletic Trainers Clin Exercise Physiologists Clin Laboratory Personnel Midwives (lay) Occupational Therapists Occupational Therapy Assistants Physician Assistants Podiatrists Perfusionists Polysomnograph Personnel Radiological Technologists Respiratory Therapists |
Louisiana State Board of Medical Examiners 630 Camp Street |
| Chiropractors |
Louisiana State Board of Chiropractic Examiners 8621 Summa Avenue, Baton Rouge, Louisiana 70809 |
| Certified Registered Nurse Anesthetists (CRNA) Nurses Nurse Practitioners |
Louisiana State Board of Nursing 17373 Perkins Rd |
| Dentists |
Louisiana State Board of Dentistry 365 Canal St, Suite 2680, New Orleans LA 70130 |
| Optometrists |
Louisiana State Board of Optometry Examiners P.O. Box 555 |
| Licensed Practical Nurses |
Louisiana State Board of Practical Nurse Examiners 3421 N Causeway Blvd, Ste 505 |
| Psychologists |
Louisiana State Board of Examiners of Psychologists 8280 YMCA Plaza, One Oak Square, Bldg 8B, Baton Rouge LA 70810 |
| Concerning the operation of state government |
Louisiana Office of Inspector General P.O. Box 94095 |
| Employee complaints against employers |
Louisiana Workforce Commission 1001 North 23rd Street, Baton Rouge, LA 70802-3338 |
The following federal agencies handle consumer complaints.
