Consumer: Consumer Protection

Address: 748 Main Street
Baton Rouge, LA 70802
Hours: Mon-Fri, 9am-12pm and 1pm-4pm
Phone: (225) 346-5222
Fax: (225) 346-1029

Provides pre-purchase information on businesses. Helps consumers settle marketplace complaints. Administers an arbitration program to settle certain types of complaints. Maintains Auto Line, which settles complaints against automobile manufacturers through mediation/arbitration. Provides information on charitable solicitations. Speakers available for public functions.

Covers a variety of consumer topics!

Address: 1885 North Third Street
Baton Rouge, LA 70802
Address: PO Box 94005, Baton Rouge, LA 70804
Hours: Mon-Fri, 8:30am-5pm
Phone: Office: (225-326-6400). Information Line: (800-351-4889)
Fax: (225) 326-6497

Investigates and mediates consumer complaints. Takes action against companies allegedly engaged in unfair practices. Distributes consumer publications. Registers multi-level marketing, telemarketing and charitable organizations. Does not handle insurance, banking or utilities. Registers businesses that publicize a going out of business sale, and professional solicitors for charitable organizations. Handles violations of "Lemon Law", telemarketing and sweepstakes fraud, and pyramid schemes.

Address: Louisiana Department of Insurance
1702 N. Third Street
Baton Rouge, LA 70802
Phone: (800) 259-5300 -or- (225) 342-5900
Fax: (225) 342-3078

Address: 602 North 5th Street
12th Floor
Baton Rouge, LA 70802
Phone: 225-342-4404
800-256-2397